Our Services
Our Services
Our workshops unleash the full potential of your people to maximise productivity. They are customised to meet the specific needs of your business and your team and focuses on improving communication, establishing shared goals and maximising performance.
COACHING SKILLS WORKSHOP – FOR MANAGERS
Duration: 1 day ( Optional + 2 coaching sessions per person to embed the learning)
- Understand what is coaching and role as a coach
- Develop your coaching skills,
- To be confident in having a coaching focused conversation, developing SMART goals and managing the goal setting process
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PROGRESSIVE HOSPITALITY LEADERS PROGRAMME
Duration: 1 day ( Optional + 2 coaching sessions per person to embed the learning)
- What motivates staff to achieve high performance
- Strengthen effectiveness in giving feedback that is positive and constructive
- Enhancing skill set and confidence in addressing challenging situations with the Performance process.
THE FULL POTENTIAL FORMULA- FOR TEAMS
Duration: 1 day ( Optional + 2 coaching sessions per person to embed the learning)
- To be confident in unleashing the full potential of your team
- Enhancing management skillset to inspire your team to work at their best
- Strengthening the effectiveness of daily habits to increase your team’s performance
THE HEARTFELT CUSTOMER SERVICE PROGRAMME
Duration: 1 day
- Create a heartfelt customer experience to encourage repeat business.
- Build a loyal customer base who chose to do business with you.
- Create a feel-good connection with customers to encourage repeat business.
PRESENTATION SKILLS WORKSHOP
Duration: 2 days – includes delivery of a presentation & feedback
- Designing, planning and delivering appropriate training
- Delivering impactful training
- Embedding the learning and corrective coaching
RESILIENCE WORKSHOP
Duration: 1 day ( Optional + 2 coaching sessions per person to embed the learning)
- The nature of challenge, the sources of stress and pressure, and the consequences of these on performance and wellbeing
- Tools and techniques to deal and/or cope with stressors and challenges – including the opportunity to practice them
- Creating a Personal Resilience Action Plan
PERFORMANCE DEVELOPMENT
Workshop for employees : Duration: 1/2 day
- Importance of performance conversations
- How to prepare for the performance conversations
- How to have a successful performance conversation
CLIENT PRIVATE CLIENT AND EXECUTIVE COACHING
Please contact us for a free initial consultation.
