High Performing Leadership Programme

Price shown is for up to 15 participants.


Who is it for:

For Leaders and Managers who want to improve team performance, increase productivity and create high level results with their teams.


This is what you get from the programme:

  • The tools to enhance both their emotional intelligence, motivation and coaching skills to build a positive work environment to attract and keep the good people in the business.
  • This interactive programme, will boost the essential leadership skills to support team wellbeing, effective team management, boost retention and performance.


Day 1: Emotional Intelligence at Work

Course Content:

  • Understand the science of emotions, key emotional intelligence competencies to connect, communicate and influence those you lead
  • Learn how to build vulnerability based Trust
  • Learn how to improve Self Awareness be more intentional in working with others
  • Enhance active listening skills and empathy to become more behaviourally
    agile in your leadership approach
  • To improve self-awareness, manage own emotions and intentionally have a positive impact on their teams


Day 2: Coaching for Performance

Course Content:

  • What is Coaching and differences between coaching and mentoring.
  • Understand the coaching process and core principles of coaching to motivate teams
  • Ability to create a safe supportive positive work environment
  • SMART Goal setting and action planning
  • Enhance your Performance Coaching skills
  •     Coaching skills practice


Day 3: Lead the team – Build a high performing team

Course Content:

  • Enhance your empathy with Coaching skills practice
  • Strategies to motivate your people to perform at their best
  • Show how EI is the key driver of psychological safety, trust and inclusion in a work environment.
  • Understand the Five Practices of Exemplary Leadership
  • Case study presentations on participant success stories.


2. Benefits of the Programme

Benefits to the Leader:

  • Tap into their full potential, enhance EI and coaching skills so they can think creativity and expansively to manage current challenges
  • Improve self-confidence, build resilience and motivation
  • Improve wellbeing, manage stress and boost team performance.

Benefits to the Business

  • Improved attraction and retention by building a better, sustainable positive work environment
  • Improved productivity and more cohesive teams
  • Engaged, motivated and loyal teams who feel valued.


Programme Fee:


Programme fee is for up to 15 participants.


Payment Terms:

A 50% non-refundable deposit is invoiced upon signature to confirm the programme. The remaining 50% is invoiced upon programme commencement. Invoices are payable 30 days from issue.

If required, travel & accommodation costs are extra.


For more information, call Una on (087) 795 5455, or email info@positiveimpact.ie



I highly recommend Una Crilly from Positive Impact as a Hospitality Leadership Consultant. Her collaboration in developing leaders and managers through coaching has been invaluable to our business this year. Una has led two key workshops (EI and Coaching Skills) as part of our development strategy at Cliste / iNUA, with more planned in the future.

Deirdre Buckley – Group HR Director – Cliste/iNua Group, UK and Ireland


We commenced working with Una Crilly at the start of 2023 to assist us in Emotional Intelligence and Coaching for Leaders within our organisation. From the beginning of our journey, Una was so thorough in planning and the execution of the program. This is the first of its kind for FBD Hotels & Resorts and it has had such a positive impact on our organisation. Our plan is to continue to cascade this program down to middle management and HOD’s. I am looking forward to continuing working with Una in the future.

Natalie Smith – Group Head of People – FBD Hotel and Resorts, Ireland and Spain


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